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New homeless response system dashboards advance our understanding of system performance and equity

Desktop computer with data dashboard

By Christina McHugh and Pear Moraras

While the annual Point-in-Time Count provides a snapshot of homelessness on a single night, we need a more consistent and reliable source of information to inform ongoing decision making. We now increasingly look to our Homeless Management Information System (HMIS) data dashboards to understand trends in homelessness and how well our system is performing.

Learn about the expanded dashboards

Updated for 2020, our homelessness data dashboards have a new location on the Regional Homelessness Authority website. Expanded dashboards now offer new breakdowns and features to enhance our understanding of equity in both the experience of homelessness and our system’s performance.

Key findings from this year’s updates:

We know homelessness disproportionately impacts people of color, and for this year’s updates we placed greater emphasis on understanding inequities. Our system performance dashboards now provide annual data on outcomes by race and ethnicity.

Key findings on the racial equity of the system:

Next Steps

We have more work to do to address systemic and structural racism that push members of our community into homelessness – trends now compounded by disproportionate vulnerabilities to COVID-19 and job losses. Monitoring our data dashboards will inform decisions about funding and service delivery as we work to build a better homeless response system and address the current public health crisis.

The dashboards do have limitations. They can only tell us about those we serve, not those we do not. Routine lags in reporting also mean that our data do not yet show impacts from the ongoing public health crisis. It is critical that we continue to find ways to reach out to those not yet connected to services and monitor impacts to need and capacity as result of COVID-19.

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